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Now please check your email inbox, we sent you the installation instructions. GO, GO, GO!
The JivoChat widget fits
perfectly in a sidepanel on your
website
Every modern OS,
browser, and mobile device
is supported
Every word in the chat widget
is customizable to be understandable
in your local language
Every month, millions of JivoChat messages begin with proactive invitations. Just like being greeted at a physical store, this sort of friendly gesture goes a long way.
... and visitors are more likely to become your customers.
For example: Imagine you manage an accesories e-commerce site. If your web page was visited 3 times and the current page visit is longer than 10 seconds, ... then why not display the following message:
The JivoChat widget allows you to chat with multiple visitors at the same time, which is impossible to do by phone. The app's features aim to boost your team's efficiency and communication opportunities.
Color-coded chats
Message sneak-peek
Hotkeys
Canned responses
Info from your CRM
Visitor’s location,
click source and more
Translator for 90+ languages
JivoChat's agent app works on any device
Be prepared and optimize your live chat for mobile devices.
1/3 of online purchases are made from mobile devices
Mobile device conversation rates have more than doubled since 2017
We're not joking. It's true. No blinking, fading, or shifting bugs.
The chat opens in the same window as your website without taking any unnecessary time to reload
Tested for all major mobile browsers so that your customers have flexibility in their JivoChat use.
JivoChat menu functionalities are engineered to fit iOS and Android devices.
It's free and only takes a couple of minutes to download.
Yay! You just completed Step 1.
Now please check your email inbox, we sent you the installation instructions. GO, GO, GO!
If you like to keep an eye on company communications, JivoChat is your tool.
Unlike with phone conversations, it's easy to monitor service quality and give your team feedback. JivoChat does this by providing chat logs and reports between agents and customers.
View who's visiting, which webpages they are viewing, and which domain they are coming from. You can also engage any visitors with a live conversation!
Every day JivoChat scores your chat service quality and gives suggestions on areas you can improve in.
Green highlights data corresponding to ideal indicators.
Red shows possible weak spots.
Don't forget to keep track of negative ratings, those signify unhappy potential buyers!
Build and grow based off
agent productivity.
The JivoChat app will alert you of your reminders
in advance so you never miss a thing.
The Webhook channel allows you to organize the customer request process from any source: mobile and desktop applications, or a fully customized widget on a website. Agents receive calls to the JivoSite app in the same manner as other channels. Check out our documentation!
Want to integrate JivoChat into your app or CRM? Developers, check out our API! Plug it into your client code or use Webhooks on the server-side.
It's free and only takes a couple of minutes to download.
Yay! You just completed Step 1.
Now please check your email inbox, we sent you the installation instructions. GO, GO, GO!
