- Features
Join 287 855 smart businesses using JivoChat to get more leads and customersPricingJivoChat Basic is forever-free
Get JivoChat Basic for free for your first 5 agents.
(Tip: try the JivoChat Professional free for 14 days first!)- Unlimited chats and websites
- Customizable chat in 25 languages
- Desktop, mobile and browser agent apps
- 24/7 customer support
- 2 month chat history storage
- Basic CRM functions
- Team chats for an unlimited number of staff members
- All the benefits of Basic version, and:
- Unlimited chat history storage
- Proactively start chats and catch leads using Smart Triggers
- Complete visitor info including IP addresses, region, visit source and more
- Canned responses with an automatic helper
- Chat transfer between agents
- Monitor website visitors in real time
- Connect JivoChat with chatbots and don’t miss a single request
- Use built -in CRM to turn new customers into returning ones and grow your business
Calculate your price for JivoChat
License for agent for costs per monthFull price for 1 year is
VAT is not included, it will be calculated on the checkout screen based on your location
JivoChat License Comparison
A fully-fledged chat widget for website
| Free version R0 Permanently free for up to 5 agents and an unlimited number of staff members | Professional version Per agent per month if billed annually | ||||
|---|---|---|---|---|---|
| Unlimited chats and websites |  | | |||
| Customizable chat widget in 25 languages | | | |||
| Chat widget mobile version | | | |||
| Offline contact form | | | |||
| Proactively start targeted chats with smart triggers |  | | |||
| Pre-chat buttons | | | |||
| Pre-chat or in-chat contact info collection | | | |||
| Consent form for processing personal data (GDPR and similar) | | | |||
| Agent’s photo in chat widget | | | |||
| One-click call | | | |||
| Service quality ratings by customers | | | |||
| Multiple departments | | | |||
| Distribute chats based on visitors' locations | | | |||
| JavaScript API and Webhooks for integration with your software | | |
A built-in CRM
| Free version R0 Permanently free for up to 5 agents and an unlimited number of staff members | Professional version Per agent per month if billed annually | ||||
|---|---|---|---|---|---|
| Tasks | | | |||
| Deals | | | |||
| Comments | | | |||
| Tags | | | |||
| Statuses | | | |||
| Assignees | | |
Agent productivity
| Free version R0 Permanently free for up to 5 agents and an unlimited number of staff members | Professional version Per agent per month if billed annually | ||||
|---|---|---|---|---|---|
| Desktop, mobile and browser agent apps | | | |||
| Simultaneous login on PC and mobile device | | | |||
| Team chats for unlimited number of staff members | | | |||
| Hotkeys | | | |||
| Canned responses with an automatic helper | | | |||
| Chat transfer between agents | | | |||
| Multi-agent chats | | | |||
| Translator for 90+ languages | | | |||
| Complete visitor info with IP addresses, region and visit source | | | |||
| Real-time visitors monitoring with an opportunity to start chat | | | |||
| Message sneak peek | | | |||
| Pointer tool to direct visitors throughout the site | | | |||
| Send GIFs and emojis | | | |||
| Send files to visitors | | | |||
| Spam protection | | | |||
| Spelling checker | | | |||
| Editing messages after sending | | | |||
| Agent business hours schedule | | | |||
| Online status for agent | | |
Analytics and reporting
| Free version R0 Permanently free for up to 5 agents and an unlimited number of staff members | Professional version Per agent per month if billed annually | ||||
|---|---|---|---|---|---|
| Daily performance email | | | |||
| Basic stats on chats and agents’ activity | | | |||
| Advanced stats on chats and agents’ activity | | | |||
| Google Analytics and Facebook Pixel Integrations | | | |||
| Export reports to Excel | | | |||
| Client list with UTM | | | |||
| Chat history storage period | 2 months | Unlimited ∞ |
Integrations
| Free version R0 Permanently free for up to 5 agents and an unlimited number of staff members | Professional version Per agent per month if billed annually | ||||
|---|---|---|---|---|---|
| One click integrations with CRM and CMS providers | | | |||
| Create your own integrations with any systems | | | |||
| Integrations with chatbots | | | |||
| Integrations with social media and messenger channels: Facebook, Viber, Apple Business Chat, Telegram | | | |||
| WhatsApp (integrated only via API with third parties) *May have additional charges | | | |||
| Integration with email | | | |||
| Accept orders from an online store or web-form on your website | | |
Start using JivoChat
Like what you've read?
Sign up and try JivoChat for yourself!
Sign up and try JivoChat for yourself!
It's free and only takes a couple of minutes to download.
Connect a virtual PBX from Jivo
Manage all communication with clients with a single easy-to-use application
All the features of a fully functional PBX at your service. You can buy a new number or use the one that your customers already know.
An affordable option to help assist sales growth
1-2 cents a minute enables your team to talk to visitors during every step of the buying process. Give your clients help and information over the phone so that they are empowered to buy more products.
Frequently Asked Questions
How many websites can I install JivoChat onto?
You can install JivoChat onto unlimited websites for no extra fee.
What will happen when the 14-day demo expires?
You can buy a license to keep the professional features, or you can continue to use the chat in a basic free mode with less functionality.
Do you provide customer service agents?
No, we do not – we only provide the software for your agents to use.
Can my visitors chat with me from their mobile devices?
Yes, all modern mobile browsers are supported including Google Chrome and Safari.
What are the available payment methods?
We accept credit cards and PayPal.
If you cannot pay with these options, please contact us for alternate payment options.
If you cannot pay with these options, please contact us for alternate payment options.
Can I stop using the paid version at any time?
Yes, absolutely!
There are no contracts to sign so you can downgrade to the free version anytime.
There are no contracts to sign so you can downgrade to the free version anytime.
Start using JivoChat
Like what you've read?
Sign up and try JivoChat for yourself!
Sign up and try JivoChat for yourself!
It's free and only takes a couple of minutes to download.